Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with Sighted. We are committed to delivering your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–5 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During product launches, sales, or high-volume periods, processing times may be longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

Delivery Times

Estimated delivery times:

  • British Columbia: 2–7 business days
  • Canada: 3–10 business days
  • United States: 5–14 business days
  • International: 7–21 business days

Delivery times are estimates only and may vary depending on carrier operations, weather conditions, customs processing, and other factors beyond our control.

Order Tracking

When available, tracking information will be provided by email after your order has shipped.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Sighted is not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Delayed Shipments

If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to help locate your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the package and product. We will review the issue and work toward a suitable resolution.

International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their local government. These fees are not included in the purchase price or shipping cost.

Contact Us

For shipping questions or assistance, please contact:

Sighted
Email: ansondecorby@gmail.com
Vernon, British Columbia, Canada